Support

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Welcome to our support center.

Check out our most commonly asked question.

Open a Support request

HOW TO CLOCK IN

HOW TO CREATE AND ASSIGN SUPER CATEGORIES

How to add a new employee

How to add a new employee

How to Discount a Check – Metispro

How to Use Coursing and Positioning

 We do sell some hardware however we can provide you list of our certified hardware that you purchase from any retailer.
Currently Metis Pro is offering solution to only selected customer. In order to qualify to be our selected customer, please contact us at 610.810.1905 x 110 or email us contact@metispro.com
You can dial our main number +1 610.810.1905 and select option #2. You can also email us at support@metispro.com.
If you have purchase custom POS solution from us then it will part of your support package but if you have made customization on your end then you have to get a custom support package from us. Please contact us for the quote.
Yes, we offer 24×7 support for our Gold and Gold Plus customers. For other packages, we provide normal business hours in EST time.
Yes, you can export data in CSV format from your dashboard.
Yes, you can schedule report from your dashboard right into Inbox.
You can login to the https://www.posbite.com/portal and login with your userid and password.
Yes, you can subscribe to our text messaging service which is $.01 per message and notify your customers that their order is ready

Yes, we offer waitlist as a part of the POS where you can manage and maintain customer wait list and send them Text messages when table is available.

We offer seamless integration with your existing website or we can offer a custom website at a very little cost to you.

You can search order from managed order page.